Shipping Policy

AVERAGE DELIVERY TIME

Below you will find the average delivery time for all our packages:

  • Order Processing: Once an order is placed, we take 1 - 3 working days to process it. During weekdays, processing typically takes one working day. However, if you place an order on a Friday evening or over the weekend, processing may take slightly longer.
  • Shipping & Delivery: Once your order has been processed, it will be dispatched, and delivery takes an average of 8 - 12 working days.

We strive to make the ordering and delivery process as smooth as possible for our customers. However, if you have any questions or concerns, please do not hesitate to contact our customer service team. Below, we explain how your order will be processed and delivered.

PLACING AN ORDER

The ordering process at [Shop Name] is designed to be as simple and user-friendly as possible.

Steps to Place an Order:

  1. Visit the product page and select the desired item.
  2. Click on the "Add to Cart" button.
  3. Ensure that you have selected the correct variant before proceeding.
  4. Click on the "Proceed to Checkout" button.
  5. On the information page, enter your accurate shipping details. Double-check that all information is correct.
  6. Click on the "Continue Shipping" button.
  7. On the shipping page, verify your address details. All shipments are completely free of charge as a token of our appreciation to our customers.
  8. Click on the "Proceed to Payment" button.
  9. Choose your preferred payment method from the following options:
    • Klarna (deferred payment)
    • Credit Card (AMEX, Mastercard, Maestro, Visa)
    • PayPal
    • EPS
    • SOFORT (Immediate Payment)
  10. Click on "Complete Order" and follow the instructions for your selected payment method.

All payment options at [Shop Name] are SSL-encrypted, ensuring a secure payment environment.

In the unlikely event that you encounter any issues with your order, you can always contact our customer support team for assistance.

SHIPPING COSTS

We cover all shipping costs for every order. All products are delivered 100% free of charge, with no minimum order quantity required.

SHIPPING YOUR ORDER

Have you found the perfect item on our website? We understand that you want to receive it as soon as possible! That’s why we ensure fast and efficient order processing and shipping.

To keep our prices fair, we collect orders in bulk and dispatch them once we reach a minimum shipment quantity. We appreciate your understanding and support in helping us create a more sustainable and environmentally friendly world.

Important Notice:

Like many other online retailers, we are currently experiencing high demand, and there may be occasional delays due to the global situation. Please keep this in mind when placing your order. We will do our best to ship your order as quickly as possible.

If you would like to expedite your order, please contact our customer service team via email. Our team will be happy to assist you with the best possible solution.