Privacy Policy

1) INFORMATION ABOUT THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE CONTROLLER

1.1

We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about the handling of your personal data when using our website. Personal data refers to any data that can personally identify you.

1.2

The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is [OXPORT]. The controller for processing personal data is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data.

1.3

For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries sent to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the character sequence "https://" and the lock symbol in your browser’s address bar.

2) DATA COLLECTION WHEN VISITING OUR WEBSITE

When you use our website for informational purposes only, meaning you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called “server log files”). When you access our website, we collect the following data necessary for technical reasons to display the website:

  • Our visited website
  • Date and time of access
  • Amount of data sent in bytes
  • Source/referral from which you reached the site
  • Browser used
  • Operating system used
  • IP address used (if applicable: in anonymized form)

Processing is carried out pursuant to Art. 6(1)(f) GDPR based on our legitimate interest in improving the stability and functionality of our website. The data will not be shared or used in any other way. However, we reserve the right to review the server log files retrospectively if there are specific indications of unlawful use.

3) COOKIES

To make visiting our website more attractive and to enable the use of certain functions, we use cookies on different pages. These are small text files stored on your device. Some of the cookies we use are deleted after you close your browser session (so-called session cookies). Other cookies remain on your device and enable us or our partner companies (third-party cookies) to recognize your browser upon your next visit (persistent cookies). Persistent cookies are automatically deleted after a specified duration, which may vary depending on the cookie.

Some cookies help simplify the ordering process by storing settings (e.g., remembering the contents of a virtual shopping cart for a later visit). If personal data is processed through individual cookies implemented by us, the processing is carried out either pursuant to Art. 6(1)(b) GDPR for contract execution or pursuant to Art. 6(1)(f) GDPR to safeguard our legitimate interests in the best possible functionality of the website and a user-friendly experience.

We may collaborate with advertising partners who help us make our internet offering more interesting for you. For this purpose, cookies from partner companies may also be stored on your device when you visit our website (third-party cookies). If we work with such advertising partners, you will be individually and separately informed about the use of such cookies and the scope of collected information in the following sections.

You can configure your browser to inform you about the setting of cookies and decide individually whether to accept them or exclude cookies in specific cases or in general. Each browser manages cookie settings differently. These settings are described in your browser’s help menu, which explains how to change your cookie settings. Below are links to cookie management instructions for common browsers:

Please note that if you disable cookies, the functionality of our website may be limited.

4) CONTACTING US

When you contact us (e.g., via contact form or email), personal data is collected. The specific data collected through the contact form is evident from the respective form. This data is stored and used exclusively for responding to your inquiry and for the related technical administration. The legal basis for processing this data is our legitimate interest in responding to your request pursuant to Art. 6(1)(f) GDPR. If your contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6(1)(b) GDPR. Your data will be deleted once your request has been fully processed and no legal retention obligations prevent deletion.

5) DATA PROCESSING FOR ACCOUNT CREATION AND CONTRACT FULFILLMENT

Pursuant to Art. 6(1)(b) GDPR, personal data is also collected and processed when you provide it to us for contract execution or when opening a customer account. The specific data collected is evident from the respective input forms. You can delete your customer account at any time by sending a message to the controller mentioned above. We store and use your provided data for contract processing. After full contract execution or deletion of your account, your data will be locked with respect to tax and commercial retention periods and deleted after these periods expire, unless you have expressly consented to further use or a legally permitted further data use is reserved, about which we will inform you accordingly.

6) USE OF YOUR DATA FOR DIRECT MARKETING

6.1 Subscription to Our Email Newsletter

If you subscribe to our email newsletter, we will send you regular information about our offers. The only required information for sending the newsletter is your email address. Any additional information is voluntary and helps personalize the newsletter. We use the double opt-in process to verify newsletter subscriptions. This means that we will only send you an email newsletter if you have explicitly confirmed that you want to receive newsletters. We will then send you a confirmation email asking you to confirm your subscription by clicking a link.

By activating the confirmation link, you consent to the use of your personal data in accordance with Art. 6(1)(a) GDPR. When you subscribe to the newsletter, we store your IP address provided by your internet service provider (ISP), along with the date and time of registration, to track potential misuse of your email address later. The collected data is used exclusively for sending the newsletter. You can unsubscribe at any time via the link provided in each newsletter or by contacting the controller. Upon unsubscribing, your email address will be immediately removed from our newsletter mailing list, unless you have expressly consented to further use of your data or we reserve the right to further data use permitted by law.

6.2 Newsletter Sent to Existing Customers

If you have provided us with your email address when purchasing goods or services, we may send you regular offers for similar goods or services via email. You may object to the use of your email address for this purpose at any time by contacting us.

7) DATA PROCESSING FOR ORDER PROCESSING

7.1 Transfer of Personal Data for Order Fulfillment

The personal data we collect is transferred to the shipping company responsible for delivery as part of contract processing, to the extent necessary for delivering the goods. We also share your payment data with the assigned credit institution as part of payment processing, provided this is necessary for payment processing. If we use payment service providers, you will be explicitly informed below. The legal basis for data transfer is Art. 6(1)(b) GDPR.

7.2 Use of Payment Service Providers (Payment Processors)

  • PayPal
    For payments via PayPal, credit card via PayPal, direct debit via PayPal, or—if available—“purchase on account” or “installment payment” via PayPal, we share your payment details with PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), to the extent necessary for payment processing. The transfer occurs pursuant to Art. 6(1)(b) GDPR.

PayPal reserves the right to conduct a credit check for certain payment methods, such as credit card payments via PayPal, direct debit via PayPal, or—if offered—purchase on account or installment payment via PayPal. For this purpose, your payment data may be shared with credit agencies based on PayPal’s legitimate interest in assessing your creditworthiness under Art. 6(1)(f) GDPR. The result of the credit check is used by PayPal to determine the availability of the respective payment method.

More details on PayPal's privacy policy can be found here:
https://www.paypal.com/de/webapps/mpp/ua/privacy-full

  • SOFORT (Klarna)


    If you select the payment method “SOFORT,” the payment will be processed through the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (part of Klarna Group, Klarna Bank AB, Sveavägen 46, 11134 Stockholm, Sweden). We share the information provided during the order process with SOFORT to facilitate the payment transaction pursuant to Art. 6(1)(b) GDPR.

More details on SOFORT’s privacy policy can be found here:
https://www.klarna.com/sofort/datenschutz

8) CONTACTING CUSTOMERS FOR REVIEW REQUESTS

We use your email address to send you a one-time request for a review of your order via the review system we use, provided you have given your explicit consent during or after your order, pursuant to Art. 6(1)(a) GDPR.

You can revoke your consent at any time by notifying the data controller.

9) USE OF SOCIAL MEDIA: SOCIAL PLUGINS

9.1 Facebook Plugins with Shariff Solution

Our website uses social plugins (“Plugins”) of the Facebook social network, operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA (“Facebook”).

To protect your data when visiting our website, these buttons are not integrated as plugins but only as HTML links. This ensures that when you visit a page on our website containing such buttons, no connection is made with Facebook’s servers. If you click on the button, a new browser window will open and direct you to Facebook, where you can interact with their plugins.

More details on Facebook's privacy policy can be found here:
https://www.facebook.com/policy.php

9.2 Google+ Plugins with Shariff Solution

Similarly, our website includes Google+ social plugins, which operate under the same Shariff solution.

More details on Google’s privacy policy can be found here:
https://www.google.com/intl/de/policies/privacy/

9.3 Instagram Plugins with Shariff Solution

We also integrate Instagram plugins in the same way to ensure your data is protected.

More details on Instagram’s privacy policy can be found here:
https://help.instagram.com/155833707900388/

10) ONLINE MARKETING

10.1 DoubleClick by Google

This website uses DoubleClick by Google, an online marketing tool operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“DoubleClick”).

More details on DoubleClick's privacy policy can be found here:
https://www.google.de/policies/privacy/

10.2 Google AdWords Conversion Tracking

This website uses the Google AdWords online advertising program and conversion tracking.

More details on Google’s privacy policy can be found here:
https://www.google.de/policies/privacy/

11) WEB ANALYTICS SERVICES

Google (Universal) Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC.

More details on Google Analytics' privacy policy can be found here:
https://tools.google.com/dlpage/gaoptout?hl=en

12) RETARGETING/REMARKETING/RECOMMENDATION ADVERTISING

Facebook Custom Audience via Pixel Method

This website uses the Facebook Pixel to track user behavior for marketing analysis.

More details on Facebook’s privacy policy can be found here:
https://www.facebook.com/about/privacy/

Google AdWords Remarketing

We also use Google AdWords Remarketing to show personalized ads.

More details on Google’s privacy policy can be found here:
https://www.google.com/policies/technologies/ads/

13) RIGHTS OF THE DATA SUBJECT

13.1 Your Rights Under GDPR

You have the following rights concerning your personal data:

  • Right to access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to withdraw consent (Art. 7(3) GDPR)
  • Right to file a complaint with a supervisory authority (Art. 77 GDPR)

13.2 Right to Object

If we process your personal data based on our legitimate interest (Art. 6(1)(f) GDPR), you have the right to object at any time. If you object, we will stop processing your data unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.

If your data is processed for direct marketing purposes, you have the right to object at any time, and we will immediately stop processing your data for such purposes.

14) DURATION OF PERSONAL DATA STORAGE

The duration of personal data storage depends on the respective statutory retention period (e.g., tax and commercial retention periods). After the period expires, the relevant data is routinely deleted unless it is still required for contract fulfillment or legal obligations.